See how easy it is to get ostomy support from a specialized nurse at home
Watch this video to learn how easy it is to get started.
What our virtual nurses can help with:
- Finding the right ostomy product for your body and lifestyle
- Learning how to apply, remove, and manage your pouching system
- Preventing and troubleshooting leakage or skin irritation
- Regaining confidence in day-to-day activities like travel, fitness, and intimacy
How it works:
- Schedule your free session: Pick a time that works for you - appointments are quick to book and completely free
- Connect from the comfort of your home: You'll meet with a licensed ostomy nurse over a secure video call. No travel, no clinic waiting rooms- just one-on-one support on your terms
- Get tailored advice for your unique needs: Ask questions, get product tips, and receive personalized care during the session
- Private & secure: Your virtual visit is completely confidential and conducted through a secure platform keeping your personal health information safe and secure
What you would need for a successful virtual visit:
- Fully charged smartphone, tablet, or computer with a strong WiFi connection or cell signal
- Make sure to turn on your camera so that the ostomy nurse can view your stoma during your virtual visit
- Keep ostomy supplies that you currently use for pouch changes near you for the appointment
- Clothes that are easy to arrange so that the nurse can view your stoma and surrounding skin
- Several minutes before your scheduled visit, Empty your pouch. DO NOT remove it
This complimentary service is exclusively available to me+ members. Please sign up for me+ before booking your appointment.
Your virtual visit will be conducted by our trusted telehealth partner, Corstrata. When you click to schedule your appointment, you will be securely redirected to Corstrata's platform to confirm your appointment time and provide your information.
Real stories. Real impact.
"I would like to commend the ostomy nurses and Convatec for a life changing experience that is being provided to ostomy patients. My mother has an ileoconduit and from day one 15 years ago there was no one to help her with care, products and the uses of the products avaialable. Unfortunately, the home health care nurses were not trained in ostomy care. OU Medical Center got us with the ostomy team and provided us with a virtual visit from Myra in the comfort of my mom's home. She assessed my mother's ostomy, instructed us how to use the sample kit they had sent, and in real time gave us invaluable suggestions and tips on how to utilize the products on the market that were were not aware of on the market. It was so nice that these highly skilled nurses cared, we did not slip through the cracks and they followed up with us to see how things are going with the suggestions, instruction and products. Rose followed up and I felt genuine care and concern for my mother, and myself, as the caregiver. I have to say you all are a God send and EVERY SINGLE PERSON THAT HAS AN OSTOMY SHOULD HAVE ACCESS TO THIS SERVICE. Thank you so much from the bottom of my heart. We are very grateful. Thank you!" - Sandi and her mother, Nancy
"The Convatec team is so very helpful. The customer support team is great, the ostomy nurse are inredible. I was reffered for a virtual visit with an ostomy nurse - I was a little uncertain and anxious at first, but the nurse totally put me at ease and I got a lot of issues resolved (or on the way to being resolved) as a result. I would highly recommend the virtual visits when needed!" - Brenda
*me+ virtual support is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
**Telehealth visits will be managed through Convatec partner, Corstrata.™ Only visits scheduled through a ConvaTec referral are complimentary.
***Convatec me+ is a trademark of Convatec.